tk bazzi Privacy Policy

tk bazzi is an online betting and casino platform operated for users in Bangladesh. When you use our website, register, or use any of our services, certain personal data is provided to us. This privacy policy explains how we collect that data, why we use it, and how securely we store it.

This policy applies to all tk bazzi services — including the website, mobile application, and any communication through customer support. By using our services you are considered to have read and accepted the terms of this policy. Our Terms and Conditions and this privacy policy together form the complete legal framework governing your use of our services.

tk bazzi takes the privacy of its users seriously. We believe your personal data belongs to you, and it is our responsibility to maintain full transparency in how it is used.

tk bazzi collects user data in several ways. This data falls into two main categories — what you provide directly and what is collected automatically while you use the platform.

2.1 Data You Provide Directly

Information you give us during registration and account management:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport details (for identity verification)
• Current address
• Financial transaction details — information relating to your bKash, Nagad, Rocket or Upay account
• Any details provided when contacting customer support

2.2 Data Collected Automatically

When you use our platform, the following information may be recorded automatically:

• IP address and device type
• Browser and operating system information
• Page visit history and duration
• Betting and game history
• Deposit and withdrawal transaction details
• Cookie and session data (see section 6 for details)

2.3 Data Received from Third Parties

In some cases, data may be verified through legitimate third-party services for identity verification or fraud prevention. This process is fully secure and applies only where necessary.

tk bazzi uses user data only for specific and legitimate purposes. Data is not used for unnecessary purposes.

• Account management: To handle registration, login, password resets and account security.
• Identity verification: To confirm the age and identity of the account holder, preventing participation by those under 21.
• Processing financial transactions: To correctly process deposit and withdrawal requests.
• Customer support: To respond to your questions, complaints or requests for assistance.
• Fraud prevention: To detect unusual activity and protect account security.
• Service improvement: Analytical data is used to improve the user experience.
• Legal compliance: To comply with applicable laws and regulations.
• Communications: To send important account-related notifications.

Your data is never sold to third parties under any circumstances. Your consent is obtained before any marketing communication, and you may withdraw that consent at any time.

tk bazzi follows industry-standard technology and practices to protect your data.

4.1 Data Retention Period

Data is retained for as long as your account is active and for the period necessary to meet legal obligations. Financial transaction records generally need to be kept for a longer period. Even after an account is closed, some data may be retained for a set period in accordance with applicable legal requirements.

4.2 Security Measures

We take the following steps to keep your data secure:

• SSL encryption: All data transfers are made through encrypted connections
• Password hashing: Your password is not stored directly — only its encrypted form is kept
• Two-factor verification: Account protection via OTP and security questions
• Regular security audits: Regular audits to identify system vulnerabilities
• Restricted access: Only authorised staff can access data on a need-to-know basis

Complete security over the internet can never be guaranteed. We make every effort, but if a security breach occurs for any reason, we will act promptly and notify affected users.

tk bazzi does not sell your personal data. However, limited data may be shared in specific circumstances:

5.1 Service Providers

Trusted third-party services are used for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners are given only the data needed for their specific function and are bound to uphold our privacy standards.

5.2 Legal Obligations

Data may be disclosed in response to a court order, a lawful request from a law enforcement authority, or another legal requirement. In such cases we provide only the data that is legally required.

5.3 Business Changes

In the event of a change of ownership or merger, user data may be transferred to the new entity. In such cases this privacy policy will remain in force and users will be notified in advance.

5.4 With Your Consent

For any sharing beyond the cases above, your explicit consent will be obtained first.

The tk bazzi website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that improve the browsing experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for basic functionality. Without these the site will not work correctly.
• Functional cookies: Used to remember your preferences such as language and display settings.
• Analytical cookies: Help monitor site usage to improve service quality. This data is analysed anonymously.

6.2 Cookie Control

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some services to not work correctly.

You have certain important rights regarding your personal data. tk bazzi respects these rights and helps you exercise them.

7.1 Right to Know

You may request information about what data we hold about you, why we hold it and how we use it. We will provide that information within a reasonable time after receiving your request.

7.2 Right to Correction

If any information on your account is incorrect or outdated, you may request that it be corrected. Some information can be changed directly from account settings.

7.3 Right to Deletion

In certain circumstances you may request that your data be deleted. However, some data may need to be retained due to legal obligations or legitimate business reasons, in which case the request may not be fully fulfilled.

7.4 Right to Object to Processing

You may withdraw consent for marketing communications at any time. Every marketing message includes an option to unsubscribe.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer support team. We will respond as quickly as possible after receiving your request — generally within 30 working days. Our Responsible Gaming Policy also discusses how your data is used for protective purposes.

tk bazzi's services are for persons aged 21 or over only. We do not knowingly collect data from anyone under 21.

Age is verified at the time of registration. If we become aware for any reason that a user is under 21, their account will be closed immediately and the relevant data will be deleted. Parents or guardians who believe their child has registered on our platform are requested to contact us immediately.

tk bazzi reviews this privacy policy from time to time and updates it as needed. The policy may be revised if the scope of services expands, if there are legal changes, or if technical updates are required.

For significant changes, a notification will be sent to the registered email or mobile number. For minor changes, the "Last updated" date at the top of the page will be updated. If you continue to use the service after a new policy takes effect, you will be considered to have accepted the new policy. A general description of tk bazzi's services is available on our About Us page.

The most recent version will always be available on this page. Previous versions may be provided on request.

If you have any questions about this privacy policy, any requests regarding your data, or any complaints, please contact us. Our team is available 24 hours a day, 7 days a week to assist in both Bengali and English.

We aim to respond to all privacy-related matters promptly. Complex requests may take a little longer, but we will keep you updated throughout. For general questions, answers may also be found in our FAQ section.